Rescue and Recovery v3.0 is a suite of self-recovery tools to help you diagnose, get help, and recover your system. This package will install Rescue and Recovery version 3.01.0037 and Client Security Solution version 6.01.0037.
Additional information
What you will need
If your system has previous versions of Rescue and Recovery or Client Security Software already installed, you may need to perform other steps to get this software to install properly.
Maintenance Patch for ThinkVantage Rescue and Recovery - update Rescue and Recovery version 3.00.0025 or 3.00.0027 to version 3.01.0037
Maintenance Patch for ThinkVantage Rescue and Recovery - OEM version - update the OEM version of Rescue and Recovery version 3.00.0025 or 3.00.0027 to version 3.01.0037
Maintenance Patch for ThinkVantage Client Security Solution - update Client Security Solution version 6.00.0025 or 6.00.0027 to version 6.01.0037
ThinkVantage Rescue and Recovery - Software installation scenarios
Downloading the package
Click the file links to download the files from the Web page.
When prompted, select a drive and directory in which to save the downloaded files. Save all of the files to the same directory.
Installing the package
Click Start, select Find or Search, then click Files and folders.
Type z096zis3037us00.exe in the search field, then click Find Now. This will locate the file you just downloaded.
Double-click the z096zis3037us00.exe icon. The necessary files will be extracted to the C:SWTOOLSAPPSRnR30 directory and the installation should start automatically.
Follow the onscreen instructions to complete the installation.
Silent install
To install this update silently, with a reboot use the commandz096zis3037us00.exe /s /v"/qn"
To install this update silently, without a reboot use the commandz096zis3037us00.exe /s /v"/qn" REBOOT="R""
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ThinkVantage Rescue and Recovery v3.01.0037 and Client Security Solution v6.01.0037
Maintenance Release
for Microsoft(R) Windows(R) 2000 and XP
Installation Readme
This package will install Rescue and Recovery version 3.01.0037 and Client
Security Solution v6.01.0037.
The ThinkVantage Rescue and Recovery program provides an environment that
runs independently of the Microsoft(R) Windows(R) operating system.
Because the Rescue and Recovery workspace exists separately from Windows,
it provides a safe place from which to perform rescue and recovery
operations that might not be possible from the Windows environment
Supported systems
=================
For a list of supported systems, visit
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-4Q2QAK
This version of Rescue and Recovery may also work with other systems that
meet the system requirements. However, no testing has been done with these
systems and no support is provided for using Rescue and Recovery on any
system other than those listed in "Supported systems."
System requirements
===================
- Update your system to the latest BIOS
- 1.
5GB of free space on your hard drive (base install uses 930MB,
does not include Rescue and Recovery backups)
- 256MB of memory is recommended
- Microsoft Windows XP with Service Pack 1 or later; or Windows 2000 with
Service Pack 3 or higher
- 8MB or less of VRAM shared memory set in BIOS
Major features
==============
Some features of the Rescue and Recovery program might vary,
depending on the version you have; however, major features include the
following:
- Full and incremental hard disk recovery using backup files created by
the Rescue and Recovery program. Backup files can be stored on
your hard disk drive, on recordable CD or DVD media, on a network
drive, or on a USB device.
- Recovery of individual files from a Rescue and
Recovery backup file.
- Restoration of the hard disk to the same state it was in when the
computer was manufactured [selected NetVista(TM),
ThinkCentre(TM), and ThinkPad(R) computers only].
- Access to the Internet for e-mail, file downloads, and other uses.
- Ability to create a migration file to migrate your settings and information
to a new computer.
- Protect the Rescue and Recovery workspace with a password or passphrase.
- Configure your computer to start from an alternate device, such as backup
CDs created using the Rescue and Recovery program.
- Optimize your backup storage space.
The Rescue and Recovery workspace is an operating environment
specifically designed for rescue and recovery operations independent
of the Windows operating system.
What you will need
==================
If your system has previous versions of Rescue and Recovery or Client
Security Software already installed, you may need to perform other steps
to get this software to install properly.
For more information about various installation scenarios, go to the
following URL:
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=TVAN-RNRINS
Downloading the package
=======================
1. Click the file links to download the files from the Web page.
2. When prompted, select a drive and directory in which to save the
downloaded files.
Installing the package
======================
1. Click Start, select Find or Search, then click Files and folders.
2. Type z096zis3037us00.exe in the search field, then click Find Now.
This will locate the file you just downloaded.
3. Double-click the z096zis3037us00.exe icon. The necessary files will
be extracted to the C:SWTOOLSAPPSRnR30 directory and the
installation should start automatically.
4. Follow the onscreen instructions to complete the installation.
Silent install
--------------
To install this update silently, with a reboot use the command
z096zis3037us00.exe /s /v"/qn"
To install this update silently, without a reboot use the command
z096zis3037us00.exe /s /v"/qn" REBOOT="R""
Accessing the Rescue and Recovery workspace
===========================================
In the event of a complete hard disk failure, you can open the Rescue
and Recovery workspace by booting from rescue media (either a Rescue
and Recovery CD or a USB hard disk configured as a Rescue and Recovery
device). You can create rescue media from the Windows XP or Windows 2000
Start menu.
Accessing the Rescue and Recovery workspace requires different
procedures depending on the type of computer you are using. For
instructions, refer to one of the following:
ThinkCentre and NetVista computers
--------------------------------------
Note: This procedure might not work on some older NetVista computers.
If this procedure does not work, follow the procedure for Other brands
and manufacturers' computers.
1. Turn off your computer.
2. Press and hold F11 or Enter.
3. Turn on your computer.
4. When you hear beeps or see a logo screen, release F11 or Enter.
5. If you set a Rescue and Recovery password, type your password when
prompted. The Rescue and Recovery workspace opens after a short
delay.
ThinkPad computers
----------------------
Note: If your ThinkPad computer does not have a blue Access IBM button
or you cannot enter the Rescue and Recovery workspace using the blue
Access IBM button, follow the procedure for Other brands and
manufacturers' computers.
1. Turn off your computer.
2. Turn on your computer.
3. Watch the screen carefully. When you are prompted to press the
button, immediately press and release the blue Access IBM button.
4. If you set a Rescue and Recovery password, type your password when
prompted. The Rescue and Recovery workspace opens after a short
delay.
Other brands and manufacturers' computers
-----------------------------------------
1. Turn off your computer.
2. Turn on your computer.
3. Watch the screen carefully. When you are prompted to press F11,
immediately press and release F11.
4. If you set a Rescue and Recovery password, type your password when
prompted. The Rescue and Recovery workspace opens after a short
delay.
Software versions to use with this release
==========================================
Software needed to operate the Rescue and Recovery program include
the following:
- Microsoft Internet Explorer 5.5 (or higher)
- Microsoft Windows 2000 SP3 (or higher)
- Microsoft Windows XP
- Norton AntiVirus 2004: If you have a computer with Norton AntiVirus
2002 or 2003, you are eligible for a free upgrade to Norton
AntiVirus 2004.
Considerations
==============
To get the latest information regarding the Rescue and Recovery
program, visit:
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-4Q2QAK
To view Hints & Tips associated with the Rescue and Recovery program,
do the following: Click Hints & Tips. In the Brand field use the
drop-down menu to select ThinkVantage technologies. In the Family
field use the drop-down menu to select Rescue and Recovery, then
click Continue.
The following are considerations associated with the Rescue and
Recovery environment:
Consideration 1
No wireless or dial-up capability exists from the Rescue and
Recovery workspace. Only wired Ethernet is supported.
Consideration 2
All pointing devices will operate as a two-button device within the
Rescue and Recovery workspace. For example, just as the third
button of a three-button mouse is not supported in the Rescue and
Recovery workspace, the scrolling capability of an ScrollPoint(TM)
mouse is not supported.
Consideration 3
Depending on the video adapter installed on your computer, there
might be a series of flashes when the Rescue and Recovery workspace
is opened.
Consideration 4
The browser used in the Rescue and Recovery workspace has been
modified to provide enhanced security. As a result, some browser
functions have been deleted.
Consideration 5
If you are booting from the Rescue and Recovery CD, the
CD must remain in the drive in order to perform rescue and recovery
operations.
Consideration 6
If you install Windows 2000 and there is a USB memory key attached to
the computer at the time of installation, then a TXTSETUP.SIF is
inserted in the C drive root directory. If you attempt to enter the
Rescue and Recovery workspace with the TXTSETUP.SIF in the C drive root
directory, your computer will not boot into the Rescue and Recovery
workspace successfully. To prevent this problem, either detach the USB
memory key before installing Windows 2000 or delete or rename the
TXTSETUP.SIF file in the C root directory before entering the Rescue
and Recovery environment.
Consideration 7
The Rescue and Recovery program only supports Norton AntiVirus 2004
(or higher). If you have a computer with Norton AntiVirus 2002 or
2003, then you are eligible for a free upgrade that can be obtained
directly from Symantec by visiting www.symantecstore.com/110005.
Consideration 8
Rapid Restore Ultra 3.0 and prior versions are not compatible with
the Rescue and Recovery program. If you install the Rescue and
Recovery program and previous versions of Rapid Restore Ultra are
installed, then the Rescue and Recovery program prompts you to
uninstall any previous versions of Rapid Restore Ultra including all
backups made by prior versions of the program during installation of
the Rescue and Recovery program.
Consideration 9
The video RAM that came with your computer might have a default
capacity that is less than 8MB. Having a video RAM lower than 8MB
might adversely affect performance of the Rescue and Recovery
program. For computers using shared memory, the video RAM must be
set between 4MB and 8MB. Video RAM is changed by entering BIOS on
your computer.
Consideration 10
You can use a USB memory key to rescue files within
the Rescue and Recovery workspace. However, you cannot boot from a
USB memory key.
Consideration 11
The Rescue and Recovery workspace does not support booting from a
DVD-RAM disc. As a result, do not create rescue media, Product
Recovery CDs, backups, or archive backups where the first disc of the
set is DVD-RAM media. Other DVD formats are supported.
Consideration 12
Computers that have a hidden protected area (HPA), also referred
to as PARTIES, and have the Rescue and Recovery program installed
will not be able to boot into either the PARTIES or Rescue and
Recovery workspace after recovering the original factory contents.
To enable the PARTIES area again, restore a backup using either the
Rescue and Recovery program in the Windows environment or by booting
from rescue media and then uninstall the Rescue and Recovery program.
Consideration 13
Close all applications before attempting to restore from the
Rescue and Recovery workspace. Failing to close applications might
lead to performance problems.
Consideration 14
When restoring the operating system and application from a Rescue
and Recovery backup, you might need to reinstall applications that
have been added since the creation of the selected backup.
Consideration 15
To restore original factory contents on computers that have the Rescue
and Recovery 1.0 program installed, reinstall the Rescue and Recovery
program after restoring the original factory contents. After reinstalling
the Rescue and Recovery 2.0 program perform a backup operation . It is a
good idea to dispose of old rescue media and to create new rescue media
after the Rescue and Recovery 2.0 program is reinstalled.
Consideration 16
For security purposes, it is a good idea not to backup to a shared
network drive from a computer that is logged on with administrative
privileges. However, if a computer with administrative privileges
does backup to a shared network drive, the computer will no longer
have read/write access to the drive. In order to delete any backups
from the shared network drive you will need to either provide write
access to the computer after performing the backup operation or log
in as another user without administrative privileges.
Consideration 17
Booting from a diskette typically takes more time than booting from
other types of media. After you boot from the Recovery Repair Diskette,
a menu selection is displayed before all of the information on the
diskette is loaded. Wait for all diskette activity to end before making
any menu selections. Ensure that the diskette LED light is not on to
determine that all diskette activity has ended. Making selections while
the Recovery Repair Diskette is still loading might result in making
unintended menu selections.
Consideration 18
When Rescue and Recovery is installed without the Client Security
Solution application, the embedded security chip is still used, when
available, to secure backups. Consequently, TPM utilities are
installed to help manage the security chip, such as a utility to enable
or disable the security chip and a utility for clearing the chip lockout
state. These tools are available only through a command-line interface.
These executable files for these tools are found in the following
directory:
Program FilesThinkVantageClient Security Solution
For more information on these utilities, see the ThinkVantage Rescue and
Recovery Deployment guide.
Problems corrected in this version of the software:
==================================================
This following information provides details for problems which have been
corrected in recent versions of the software.
1. Users are now able to boot into the Rescue and Recovery workspace
after restoring a sysprep base backup from a CD.
2. The Backup Scheduler now correctly supports Daylight Savings Time
timestamping.
3. A new CD-RW engine has been incorporated to improve the creation of
rescue media and recovery CDs.
4. The Rescue and Recovery application no longer causes an intermittent
system crash when a Daylight Savings Time event occurs.
5. Users can now save files to a USB hard drive prior to restoring from
a backup.
6. A multiple-partition image can be correctly restored to a blank hard
drive.
7. Users can no longer insert a restore CD before being prompted to prior
to the second boot into the Rescue and Recovery environment.
8. Bootmanager updates have been incorporated to make the Rescue and
Recovery application compatible with Pointsec software.
9. A DOS window no longer opens when you select to view Help topics in
the Rescue and Recovery environment.
10. Users are now able to modify backup passwords using a command prompt.
11. Users are now able to enable or disable the security chip using an XML
file.
12. Additional device drivers have been added to support Rescue and
Recovery performance.
13. The Logmon.exe file has been updated to minimize its CPU utilization.
14. Rescue and Recovery chkdsk /f command conflicts have been corrected.
This command no longer creates conflicts with other system management
applications.
15. The Ibmfilter.sys file has been updated to correct compatibility
issues with BBSoft Player.
16. Wireless network connections no longer fail due to emulated machine
certificates.
Trademarks
==========
The following terms are trademarks of Lenovo in the United States,
other countries, or both:
Lenovo
ThinkCentre
ThinkPad
ThinkVantage
Rescue and Recovery
Client Security Solution
Microsoft, Windows, and Windows NT are trademarks or registered
trademarks of Microsoft Corporation in the United States, other
countries, or both.
Other company, product, and service names may be trademarks or
service marks of others.
THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.
IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE
INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM
GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS.
(C) Copyright Lenovo 2005.
(C) Portions Copyright IBM Corp. 2005. All rights reserved.
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